Delivery

* We can only offer Next Working Day delivery on orders placed before 2pm Mon-Thurs.

Please note that with Royal Mail strikes you may experience slightly longer than usual lead times, but we will ensure all orders leave our building as quickly as they usually would.

 Northern Ireland, Jersey, Guernsey & Isle of Man Shipping Options

Our shipping time guides match the service levels given by our couriers. However, some locations are experiencing delays that are unfortunately out of our control, so some transit times may vary. We recommend allowing extra time for time sensitive deliveries and choosing tracked services to keep up to date with where it is.

Due to the impact of customs changes since leaving the EU, we have updated our shipping options to only offer a tracked service, to provide you with the best service possible.

The below shipping times are the service levels provided by our couriers. However, some locations are experiencing customs delays that are unfortunately out of our control so some transit times may vary, but you can now track your parcel to keep up to date with where it is.

Our shipping rates are based on £'s and will convert to your currency based on a daily exchange rate and are therefore subject to variation - we have added approximate rates below to help you understand the approximate cost.

If you have any questions or need help with your order, please contact our CommuniTEA Experience team by clicking our live chat bottom right. Other contact methods are here.

*Our monthly Tea Tasting Club is sent via an economy untracked service so we can keep the costs as low as possible for you. This will auto apply at checkout. Please note this service can take up to 12 working days. If any additional items are added to your basket, your order will be sent via our Economy Tracked Service as shown above, to allow us to provide you with the best service for your region. 

Due to the impact of customs changes since leaving the EU, we have updated our shipping options to only offer a tracked service, to provide you with the best service possible.

The below shipping times are the service levels provided by our couriers. However, some locations are experiencing customs delays that are unfortunately out of our control so some transit times may vary, but you can now track your parcel to keep up to date with where it is.

 Our shipping rates are based on £'s and will convert to your currency based on a daily exchange rate and are therefore subject to variation - we have added approximate rates below to help you understand the approximate cost.

We are really sorry but please be advised we are unable to ship to:

• Ukraine - until further notice, due to current circumstance and closed airspace
• Russia - due to sanctions
• Taiwan - prohibit tea goods

If you have any questions or need help with your order, please contact our CommuniTEA Experience team by clicking our live chat bottom right. Other contact methods are here.

*Our monthly Tea Tasting Club is sent via an economy untracked service so we can keep the costs as low as possible for you. This will auto apply at checkout. Please note this service can take up to 12 working days. If any additional items are added to your basket, your order will be sent via our Economy Tracked Service as shown above, to allow us to provide you with the best service for your region.

Still need help or have any questions? Get in contact with us via:

Live Chat: Our online chat (bottom right of the screen)

Email: orders@birdandblendtea.com

Phone: 01273 325 523

Monday - Sunday, 9am-5pm GMT

 Please see our FAQ's for Christmas delivery information here.

Read our full delivery & return FAQ's here